Support your customers in real-time without paying for Intercom or Zendesk. Astrocart includes a built-in live chat widget that appears on your storefront and connects directly to your admin panel. Chat with customers while they browse your store. View their current page, cart contents, and order history during the conversation. Resolve issues faster with full context. The chat widget is customisable to match your brand. Set business hours and offline messages for when you are not available.
Turn on the chat widget in your settings. Customise its appearance and position.
When customers start a chat, it appears in your admin panel inbox. Reply in real-time.
See what page the customer is on, their cart contents, and order history during the conversation.
No. Live chat is included in all plans at no additional cost.
Customers see an offline message and can leave a message. You can reply when you are back online.
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