PRIVACY POLICY

Astrocart eCommerce Platform ("Astrocart," "we," "us," or "our") is committed to protecting the privacy and personal data of our users ("you" or "your"). This Privacy Policy ("Policy") explains how we collect, use, and disclose personal information in connection with our services. By using our services, you consent to the collection and use of your personal information as described in this Policy. Information We Collect We may collect personal information about you when you use our services, including: Contact information, such as name, email address, phone number, and postal address; Payment information, such as credit card or bank account details; Order and transaction information, such as product or service purchased, price, and date of purchase; Usage information, such as your device's IP address, browser type and version, operating system, and other technical identifiers; Marketing and communication preferences, such as your email subscription preferences and other marketing preferences. How We Use Your Information We may use your personal information to: Provide our services to you, including processing payments, fulfilling orders, and providing customer support; Communicate with you about our services, including sending marketing and promotional materials; Improve our services, including analyzing usage data and conducting research and analytics; Comply with legal and regulatory obligations, such as tax and accounting requirements. How We Share Your Information We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, website hosting, and customer support. We may also share your information with law enforcement agencies, regulators, or other government bodies where required or permitted by law. Your Rights You have certain rights with respect to your personal information, including the right to access, correct, delete, and restrict processing of your personal information. You also have the right to object to processing of your personal information and the right to data portability. To exercise any of these rights, please contact us using the contact details provided below. Data Retention We will retain your personal information for as long as necessary to provide our services and to comply with legal obligations, resolve disputes, and enforce our agreements. Security We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. However, no data transmission over the internet or electronic storage system can be guaranteed to be completely secure. Children's Privacy Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or legal guardian and believe we have collected personal information about your child, please contact us using the contact details provided below. Changes to this Policy We may update this Policy from time to time. We will notify you of any material changes by posting the new Policy on our website and updating the "Last Updated" date at the top of this Policy. Contact Us If you have any questions about this Policy or our privacy practices, please contact us at support@astrocart.co.uk. Last Updated: [insert date]

Frequently asked questions.