These terms and conditions ("Agreement") govern your use of the Astrocart eCommerce Platform ("Platform") provided by Astrocart. By using the Platform, you agree to be bound by this Agreement. If you do not agree to the terms and conditions of this Agreement, do not use the Platform. Ownership: The Platform, including all software and technology used to provide the Platform, is the intellectual property of Astrocart. You agree that you will not use or disclose the Platform to any third party, except as permitted by this Agreement. Customer Data: All customer data collected through the use of the Platform is owned by you. Astrocart agrees that it will not use or disclose customer data to any third party, except as permitted by this Agreement. Fees: Astrocart will charge you a fee equal to 0.5% + VAT of the revenue generated through the use of the Platform. The revenue figures will be calculated on the last day of each month, and the invoice will be sent to you on the first working day of the following month. Payments will be taken via direct debit using GoCardless, with the direct debit figures adjusted each month to match the 0.5% + VAT calculation. The direct debit payment will be taken 14 days after the invoice is issued. Contract Period: Your use of the Platform is subject to a 30-day rolling contract, which will automatically renew for successive 30-day periods, unless terminated by either party with 30 days' notice. Termination: Either party may terminate this Agreement with 30 days' notice. Upon termination, you will be responsible for any outstanding fees owed to Astrocart. Use of the Platform: You agree to use the Platform in accordance with this Agreement and all applicable laws and regulations. You will not use the Platform to engage in any illegal or fraudulent activity, or to violate the rights of any third party. Disclaimer of Warranties: The Platform is provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Astrocart does not warrant that the Platform will be uninterrupted or error-free, nor does it make any warranty as to the results that may be obtained from the use of the Platform. Limitation of Liability: In no event will Astrocart be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with this Agreement or the use of the Platform, whether or not Astrocart has been advised of the possibility of such damages. Indemnification: You agree to indemnify, defend, and hold Astrocart harmless from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from your use of the Platform, your breach of this Agreement, or your violation of any rights of a third party. Governing Law: This Agreement will be governed by and construed in accordance with the laws of the country in which Astrocart is based. Entire Agreement: This Agreement represents the entire understanding of the parties with respect to the subject matter hereof and supersedes all prior negotiations, understandings, and agreements between the parties, whether written or oral. By using the Platform, you acknowledge that you have read, understood, and agree to be bound by this Agreement.
We want you to be able to upgrade your website without minimal disruption from your day-to-day business, so you can keep your current domain name if you wish. Just divert your domain name to your new Astrocart IP address. If you don’t yet have a domain name, let us create you one that fits your business.
Astrocart has nothing to do with the money you make from selling your products. We do charge for our payment processing system, however.
We offer all the major payment gateways, so you can select the one that you prefer. Once your website is set-up and your payment gateway is integrated, you will be able to take payments within 48 hours.
Yes, your customers can enjoy an unrivalled shopping experience with you no matter where they are if they have access to a mobile device.
As your business grows, so does your website. You can move up through our packaged plans as your revenue builds. Take a look at our plans to see what revenue limits exist for each one.
The number of products you can include on your site depends on the package you have selected. Our launch phase allows for up to 500 products, while every other package allows you to have as many products as you like!.
Yes, we offer monthly contracts to our clients which will work on a 30-day rolling basis.
Don’t panic! There is always someone available to answer your questions. You even get your own dedicated full-time account manager with the Astro plan.
You do not need to be a web designer to create an Astrocart website. We offer a wide range of beautiful eCommerce themes that make getting started easy. Our Extended Operations plan will even provide you with custom aesthetics.
Not at all! Choose your website theme, load your products and you can be selling within minutes!