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Customer Management

Know your customers inside and out. Astrocart's customer management gives you complete profiles with contact details, addresses, purchase history, lifetime value, and account status. View a customer's entire order history, total spend, and average order value. Manage their addresses, reset passwords, and handle GDPR data requests. Assign customers to groups for tiered pricing. Search and filter your customer base by name, email, location, or purchase behaviour. Export customer data for external tools and analysis.

Complete customer profiles with purchase history and account management.

Key Features

Customer profile with contact details

Multiple address management

Order history with lifetime value

Customer group assignment

Account status management

GDPR anonymisation and data export

Search and advanced filtering

CSV export

Benefits

Complete customer profiles
Purchase history and lifetime value
Address management
Customer group assignment
GDPR data request tools
Search, filter, and export

How It Works

1

View Profiles

Search for any customer and view their complete profile, orders, and history.

2

Manage Accounts

Update details, manage addresses, assign to groups, and handle account requests.

3

Analyse & Export

Filter customers by behaviour, segment, or demographics. Export for external use.

Use Cases

Looking up a customer for a support enquiry

Reviewing a customer's purchase history

Exporting customer data for a marketing campaign

Processing a GDPR data request

Frequently Asked Questions

Yes. Customers have a self-service portal for managing their profile, addresses, and order history.

Yes. Export customer data to CSV at any time, including for GDPR subject access requests.

Try Customer Management on a 30-day free trial

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