From placement to delivery, Astrocart gives you complete visibility and control over every order. Track status, manage fulfilment, add notes, and view the full order timeline. Orders move through configurable statuses — pending, processing, dispatched, delivered. Update status individually or in bulk. Add internal notes for your team and customer-facing notes that appear in their order tracking. The order timeline shows every event — payment received, status changes, emails sent, notes added — with timestamps and staff attribution.
Orders appear in your admin panel immediately. You are notified of new orders.
Update order status, add tracking numbers, and manage the fulfilment process.
Customers receive automatic updates. The timeline logs every action for reference.
Orders use standard statuses (pending, processing, dispatched, delivered, cancelled) that cover most workflows.
Yes. Customers receive email notifications when their order status changes.
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