Refunds are a reality of e-commerce. Astrocart makes them painless with full and partial refund processing directly from your admin panel — no need to log into your payment gateway. Process refunds against the original payment method (Stripe, PayPal, etc.) with one click. Choose full or partial refund amounts. Stock is automatically restored for returned items. Every refund is logged in the order timeline with the staff member, reason, and amount for full accountability.
Navigate to the order and click the refund button.
Choose full or partial refund. Enter the amount and reason.
The refund is processed through the original payment gateway. Stock is restored automatically.
Refunds are processed immediately. Depending on the payment method, customers see the refund in 5-10 business days.
Yes. Partial refunds let you refund any amount up to the original order total.
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