No problem. Just let us know your email address and we will email you a password reset link that will allow you to choose a new one.
Frequently asked questions.
We want you to be able to upgrade your website without minimal disruption from your day-to-day business, so you can keep your current domain name if you wish. Just divert your domain name to your new Astrocart IP address. If you don’t yet have a domain name, let us create you one that fits your business.
Astrocart has nothing to do with the money you make from selling your products. We do charge for our payment processing system, however.
We offer all the major payment gateways, so you can select the one that you prefer. Once your website is set-up and your payment gateway is integrated, you will be able to take payments within 48 hours.
Yes, your customers can enjoy an unrivalled shopping experience with you no matter where they are if they have access to a mobile device.
As your business grows, so does your website. You can move up through our packaged plans as your revenue builds. Take a look at our plans to see what revenue limits exist for each one.
The number of products you can include on your site depends on the package you have selected. Our launch phase allows for up to 500 products, while every other package allows you to have as many products as you like!.
Yes, we offer monthly contracts to our clients which will work on a 30-day rolling basis.
Don’t panic! There is always someone available to answer your questions. You even get your own dedicated full-time account manager with the Astro plan.
You do not need to be a web designer to create an Astrocart website. We offer a wide range of beautiful eCommerce themes that make getting started easy. Our Extended Operations plan will even provide you with custom aesthetics.
Not at all! Choose your website theme, load your products and you can be selling within minutes!
