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Frequently asked questions.

Can I use my own domain name with my Astrocart e-commerce website?

Yes, you can use your own domain name. If you don't have one, we can help you buy one.

Do I pay you commission?

No, we don't charge commissions. You only pay a fixed monthly fee. See our pricing page HERE

Can I take payments on my website?

Yes, we offer all major payment gateways. See the full list HERE. If you need a gateway not listed, contact us, and we can add it in a few days.

Is my website optimised for mobile?

Yes, all Astrocart websites work great on desktop, tablet, and mobile.

Will my growth be limited by my plan?

No, all plans include unlimited products and all features. Our pricing is based on monthly sales revenue, so you can grow without restrictions. View pricing page HERE.

Can I upload my entire eCommerce catalogue?

Yes, there are no restrictions on the number of products your website can have.

Do I have to commit to a contract?

No, our plans are month-to-month. You can also pay for the year upfront and save 2 months' fees.

I need help!

Don't worry! We're here to help. You can reach us 9am to 10pm, 7 days a week. Use the live chat, email help@astrocart.com, or call 01642 130 140.

Is it difficult to set up?

No, you don't need to be a web designer. We offer many beautiful eCommerce themes to make it easy. You can set it up yourself or let our team design, build, and set up your store for you.

Does it take a long time to set up?

Not at all! Just sign up, and your Astrocart e-commerce website will be ready within a minute.